When you make a reservation, you will receive a rental confirmation/Invoice from us requesting your deposit on the accommodation you have booked with Room By Room. The rental confirmation becomes a binding agreement when you send us your rental deposit; it states the terms and conditions concerning the accommodation rental between you, (the guest) and Room by Room Co. Ltd. Your sending payment in response to this invoice constitutes your acceptance and agreement to these terms, conditions, limitations and restrictions as printed below. If you have any problems or questions with any of the following, please be sure to phone or e-mail for discussion and explanation before you send us your rental deposit monies.

Payment & Cancellation Policies 

50% of the rental amount is due WITHIN 14 DAYS of booking to confirm your reservation. Failure to make this payment subjects your reservation to automatic cancellation without notice to you. The balance due of rent and damage deposits must be paid in full in cash on arrival. All cancellations and any request for changes to your reservations (such as date changes) must be made IN WRITING. If you cancel your reservation all deposits received will be retained by Room By Room Co., Ltd.

Methods of Payment:

1.       Bank Transfer

Payment must be made to our bank account. Details are as follows:

Bank Name: Siam Commercial Bank

 Bank Address:   Hua Hin Branch
                         77/33 Petchakasem Road,
                         Hua Hin
                         Prachuabkhirikhan
                         77110 Thailand

 Account Name: Room by Room Co Ltd

 Account Number: 766-2 18877-5 

Swift Code: SICOTHBK

Please state your full details and depositors� name so that transactions can be recognised easily.  

All Transfer fees will be charged to the buyer.

2.       Transfer via PayPal

Payment must be made to our Paypal account. Details are as follows:

Email: davidroombyroom@yahoo.com

All transfer fees will be charged to the buyer. 

Info: http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/terms-outside

 

Utility & Damage Deposits

Damage deposits are fully refundable on the day of your departure, provided there is no breakage, damage. Missing items, no additional cleaning for villas left abnormally dirty, long-distance calls charged to the villas telephone and no other charges incurred before, during or after your stay, still outstanding. Electricity and water charges apply and shall be deducted from your utilities deposit on your departure rates for villa are charged at 4 baht per unit for both water and electricity; rates for condominiums vary depending on the meters used. You hereby agree to pay Room By Room Co. Ltd on behalf of the owner of your villa the cleaning or replacement costs for all damages to personal or to the real estate, which may occur as a result of your occupancy, excluding normal wear & tear. You as the guest agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting your villa. All villas are privately owned, so décor, colour and inventories will vary. Removing or rearranging the furniture is prohibited. 

Liability 

Room By Room Co. Ltd is acting hereunder as the agent for accommodations, and assumes no liability for property loss or damages, nor liability for injury, accidents, delay, or irregularity which may be occasioned either by reason of defect in any vehicle or the acts of any company or persons engaged in conveying passengers to or from their villa.  The guest is responsible for his villa during occupancy, must lock villa windows and doors securely at all times when not on the premises, and must exercise care in securing all personal property. All Room By Room accommodation is privately owned. The accommodation owner and Room By Room reserve all rights refuse service or rentals to anyone at their complete discretion. 

Pets 

Pets of any kind are NOT allowed in or on the accommodation premises without specific permission from Room By Room (Granted prior to arrival). A pet or evidence of a pet found on the premises will cause for immediate eviction, and forfeiture of the guests entire rent & deposit. 

Complaints & Maintenance 

Room By Room shall make every effort to keep all villas and their inventories in good working order. In case of a maintenance problem, they will strive to repair the problem as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, telephone service, water, pool filtration systems, Jacuzzis, air conditioning, television or cable service, internet service, appliances, etc. It is the guest�s obligation to report any problems or damage to their villa IMMEDIATELY to us, regardless of the hour.  

Check in and check out times 

Guests must check in/out during office hours.
 

Guests who require check ins/outs after office hours shall incur a surcharge of 500 bath.

Guests who require check ins-outs after office hours must inform us in advance.
 

Room BY Room opening hours:
 

Monday - Friday : 8:00-17:00
Saturday: 8:00-12:00

(except holidays)
 

Address: Tanawit Plaza, Soi Amnuaysin, Phetkasem Road, 77110, Hua Hin, Thailand

Entry into Villa 

Room by Room or its staff may enter the villa or its staff may enter your villa to perform any repairs as necessary. If your villa is on the market for sale, we reserve the right to allow the villa to be shown, but only by advance appointment made with guests. We will make every effort to schedule such brief showings at a time convenient to you, to respect your privacy, and not interrupt your stay. 

Substitution 

Room By Room reserves the right to substitute comparable or better accommodation without liability, should the villa reserved be sold, be out of order, been inadvertently double-booked, or be deemed substandard by us for any reason. If comparable accommodations are not available, guest may receive a complete refund of all pro rated rent for the accommodation. 

Drugs & Hazardous Materials 

Guest and members of his/her party shall not use or permit to be brought into any villa any illegal substances, inflammable liquids (e.g. gasoline, kerosene, naphtha or benzene), or other explosives or articles deemed hazardous to life, limb or property. 

Villa Keys 

Room By Room shall charge 1000 baht for each set of lost or mishandled keys; gate remote controls will be charged at the replacement cost. Guest is required to follow all instructions precisely on where to leave your villa keys and remote keys when you depart � call office if you are unsure. 

Quiet Enjoyment & Parties 

Room By Room wishes to maintain a family atmosphere for the quiet enjoyment of guests. We rent to family groups and responsible adults only; absolutely NO house parties or functions such as weddings are allowed without advance written permission, he is subject to forfeiture of his entire villa security deposit to the accommodation owner, at the joint discretion of Room By Room and the accommodation owner.  

Rates and Printing Errors 

The information pertaining to each accommodation in Room by Rooms Website was correct at the time of printing and our website is constantly updated. Room By Room is not responsible for printing errors or inadvertent omissions. All rates and villa details are subject to change without prior notice. 

In any dispute arising out of this rent agreement, the laws of Kingdom of Thailand shall apply and the prevailing party shall recover its costs, expenses and reasonable legal fees.  

YOUR SENDING PAYMENT IN RESPONSE TO THIS INVOICE CONSTITUTES YOUR ACCEPTANCE AND AGREEMENT TO THESE TERMS, LIMITATIONS AND RESTRICTIONS. 

If you have any problems or questions with an of the preceding, please be sure to e-mail or phone us BEFORE you send us your rental deposit monies.

Thank you.